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« "Save them all" -- report from Best Friends No More Homeless Pets Conference | Main | Meeting your match »

October 17, 2013



Let us be a resource for the community who would like to be able to keep their dogs and cats. Why not give people who cannot afford their food or their pets insulin or whatever a chance to keep their pets. It is best for their pets and them too. And it is good for the donor and then entire community. Let's work together.

Stephanie Filer

Yes, yes, yes! Kim is brilliant and I am excited to see this movement catching on!


Well said from both Kim and Brent! I should have gone to the conference. I am throwing one more thing into the mix - customer service or lack of it. I have seen many customers leave a place I used to volunteer at due to not being greeted, left alone for long amounts of time while the staff chats among themselves, for being judged during the adoption process, etc. I saw a customer say it is as if they don't want to adopt to us. If I were to insert any other business model and use these examples, most places would not be in business today.

Carol Tutzauer

I just recently read a little monograph called "Good to Great in the Social Sectors," a standalone accompaniment to Jim Collins' best-selling book, "Good to Great: Why Some Companies Make the Leap and Others Don't." One important notion of great companies is that they just keep plugging away, "pushing the flywheel" around and around, until finally they achieve breakthrough.

But in the social sectors, Collins points to the extra challenge for nonprofits: Not only do they have to be concerned with their own organization flywheel and achieving success for their own organization, but they also must be concerned with achieving success in the larger mission (the "uber-flywheel"). It is possible for them to succeed at the organizational level only to fail at the larger societal mission level.

When shelters and rescues engage in practices like those extolled above, they ultimately fail the very animals they wish to serve.

Another example: Groups and individuals who pay for puppy mill dogs (at auction or otherwise), put money back into the hands of their abusers and actually help continue the profitability of the puppy mill industry by their short-sighted actions. And rescues/shelters who make adoption an ordeal, drive perfectly good adopters into the hands of the puppy mill industry and their dealers. That is NOT fulfilling the larger purpose.

As Jim Collins, concludes: "So [in the social sector] we have to do both the flywheel AND the uber-flywheel."

Video of Jim Collins on greatness in the social sectors:

Cheryl Huerta

All I have to say Brent is THANK YOU. I have shared this with a few FB groups that are frequented by animal shelter/rescue organizations in my area who I believe would greatly benefit from an new perspective such as this one!!!


"I have no idea how someone lives on that."

From someone who lives on even less, very carefully. You hope you never have any expenses but food, rent, meds, and laundry.

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